Is the Russian visa included in the cost and how long does it take to process it?
I am not based in the UK, how do I apply for the visa?
What kind of cuisine is on your cruises? Is it full board?
Can I have a double bed cabin?
If I am allergic or have special dietary requirements, can I still join the cruise?
Can you drink tap water on the ship?
What entertainment programme do you offer onboard?
Is there a special dress code on the ship?
Is Internet available onboard?
What is the DC current on your boats and are their sockets in cabins?
Are credit cards accepted onboard?
What money can I use in Russia?
Is there a currency exchange office on board?

Is the Russian visa included in the cost and how long does it take to process it?
Yes, on all our standard tours we include the cost of the Russian visa in the price of your holiday. There won’t be any further charges. You just need to fill in the visa application form, attach a passport size photo and send it together with your passport to our office. You passport will be kept for two weeks. Should you require you passport urgently we can arrange urgent processing (2 working days), additional charges will apply.


I am not based in the UK, how do I apply for the visa?
This is probably one of the most frequent questions we get. If you are not resident in the UK, we will issue official visa support and email the required documents to you (confirmation and voucher). You will need to apply for your visa at the local Russian consulate. The process is very straightforward and we can assist you with completing the visa forms.


What kind of cuisine is on your cruises? Is it full board?
Our cuisine is combined offering Russian and international food. Your Russian river cruise is full-board (three meals) including dinner upon arrival and breakfast on the departure day.


Can I have a double bed cabin?
Please note the standard cabins are the same regardless of the deck and have twin beds. All cabins are equipped with private facilities and a shower, wardrobe, radio, refrigerator and air conditioning. There is a large picture window in each cabin. If you prefer more comfort and space during your journey please chose among our Junior Suite Twin Bed and Junior Suite Double Bed. There are also luxury 2-roomed suites with double hotel-style beds and large living area for more demanding travellers. View boat plan.


If I am allergic or have special dietary requirements, can I still join the cruise?
Yes. Our cooks can adjust the menu to your special needs. Please advise us upon booking of any dietary requirements. When onboard please contact the restaurant staff and identify yourself. We also recommend to use the same table as it would be much easier for the staff to serve your food as they will remember your seat.


Can you drink tap water on the ship?
No.


What entertainment programme do you offer onboard?
We offer daily onboard entertainment and we guarantee you will never be bored. You can choose from variety of lectures, language courses, dance classes, morning fitness training, tea-drinking ceremony and vodka tasting parties, nesting dolls painting class and more…


Is there a special dress code on the ship?
No. We also recommend to have smart casual clothes for the welcome cocktail and captain farewell dinner. Please also note that during some excursions you will be taken to the active churches and monasteries where strict dress code rules apply. You won’t be allowed to enter in shorts, women must have a scarf to cover their heads.


Is Internet available onboard??
Unfortunately, no. Please make alternative arrangements for internet access and emails. For example, you can use your smart phone and set up an email account and internet access. Alternatively, you could find an internet café in bigger towns and cities along the route.


What is the voltage on your boats and are their sockets in cabins?
Standard voltage is 220v. All cabins have 2 pin socket, please bring a 2 pin European adapter with you.


Are credit cards accepted onboard?
Yes, Visa and Master cards are accepted. An account can be set up for every passenger and you must clear your outstanding balance one day before your departure.


What money can I use in Russia?
You will need Russian Roubles (RUR), and you can even get them in your home country. Please enquire at your local post office or currency exchange agents. However, it is simple and convenient to change either Euros or US dollars once you arrive in Russia – there are “obmen valuti” (currency exchange) booths on nearly every street corner in St. Petersburg and Moscow. Other types of currency can only be changed in a bank. Traveller’s cheques can be changed, but often with difficulty. All major credit cards are generally accepted in Moscow and St. Petersburg, but not in the provinces.
Currently there are no restrictions for amounts of money that can be brought into Russia. Any sum of money over $10,000 brought into the country (including traveller’s cheques) must be declared at customs.

Individual residents are allowed to export foreign currencies in a lump cash sum up to $10,000. All exported cash assets above $3,000 must be declared.


Is there a currency exchange office on board?
No. You can exchange money during your sightseeing programme in cities and towns along the route.